Privacy Policy

Atlas Transport Privacy Policy

Atlas Transport Corporation OPC ("Atlas Transport", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Atlas Transport mobile application, website, and related services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Account Information

When creating an account or using our services, we may collect:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Username and account identifiers
• User role and permissions

Shipment and Delivery Information

To provide transportation and logistics services, we may collect:

• Shipment tracking numbers
• Package details
• Sender and recipient information
• Pickup and delivery addresses
• Delivery instructions
• Delivery status updates
• Chain-of-custody records

Location Information

For operational purposes, Atlas may collect location information from authorized employees, drivers, warehouse personnel, and delivery checkers while using the application.

Location information may be used for:

• Delivery verification
• Route management
• Driver accountability
• Shipment tracking
• Operational reporting
• Security and fraud prevention

Proof of Delivery Information

Atlas may collect:

• Delivery photographs
• Pickup photographs
• Warehouse receiving photographs
• Digital signatures
• Delivery confirmation records

These records are used solely for proof of delivery, shipment verification, chain-of-custody documentation, customer support, dispute resolution, and operational recordkeeping.

Device Information

We may automatically collect:

• Device type
• Device operating system
• App version
• Device identifiers
• IP address
• Mobile network information
• Browser information (for web users)

Diagnostic Information

We may collect:

• Crash reports
• Error logs
• Performance data
• Diagnostic information
• Application usage statistics

This information helps us improve application reliability, performance, and security.

2. How We Use Information

Atlas uses collected information to:

• Provide transportation and logistics services
• Manage shipments and deliveries
• Verify package custody and delivery status
• Process customer requests
• Authenticate users
• Manage employee and operational access
• Provide customer support
• Improve platform performance
• Maintain security and fraud prevention measures
• Comply with legal obligations
• Generate operational reports and analytics

3. Data Sharing and Disclosure

Atlas does not sell personal information.

Information may be shared only when necessary with:

• Authorized Atlas personnel
• Service providers supporting our operations
• Cloud hosting providers
• SMS notification providers
• Email notification providers
• Analytics and diagnostic providers
• Government authorities when legally required

All third-party providers are required to protect information consistent with applicable privacy laws.

4. Tracking and Advertising

Atlas Transport does not use personal information for:

• Third-party advertising
• Behavioral advertising
• Cross-app tracking
• Data brokerage activities

Information collected through the application is used solely to provide logistics and transportation services and improve platform functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Theft
• Misuse
• Alteration

Despite our efforts, no method of electronic storage or transmission is completely secure.

6. Data Retention

Atlas retains information only for as long as necessary to:

• Provide services
• Maintain shipment records
• Support operational requirements
• Resolve disputes
• Meet legal and regulatory obligations
• Maintain security and audit records

When information is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access your information
• Correct inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to certain uses of information
• Receive a copy of your information

Requests may be submitted through the contact information below.

8. Account Deletion

Users may request account deletion by contacting: support@atlastransport.ph

Certain records may be retained where required for:

• Shipment recordkeeping
• Legal compliance
• Fraud prevention
• Security investigations
• Operational auditing

9. Children's Privacy

Atlas Transport services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove that information.

10. International Data Transfers

Information may be processed and stored in countries where Atlas or its service providers operate. By using the service, you consent to such transfers where permitted by law.

11. Changes to This Privacy Policy

Atlas may update this Privacy Policy periodically.

Updated versions will be posted at: https://atlastransport.ph/privacy-policy

The effective date at the top of this policy will indicate when changes become effective.

12. Contact Us

For privacy-related questions, concerns, or requests, contact:

Atlas Transport Corporation OPC
Website: https://atlastransport.ph
Email: support@atlastransport.ph
Phone: +63 912 545 3219
Privacy Contact: support@atlastransport.ph